Frequently Asked Questions

Amber Jars

Frequently Asked Questions

How long can I keep an item for?
Our rental rates are based on one-day rentals, but include day before pick up (or delivery) and day after drop off (or retrieval)…so essentially a three-day period. Note we are flexible. If picking up a day earlier would really help, we are happy to accommodate.

What if I rent something and break it?
Great question. To be honest, it doesn't happen that often. If an item does break or go missing, our replacement fees are five times the rental rate.

I love these types of items, but I am not sure how to pull it all together. Can you help?
Absolutely! Both Sarah and Jeff have design backgrounds and love to brainstorm and mock up areas. Email to set up an appointment at the warehouse!

Do you deliver?
Yes! We will personally bring your order at a pre-determined time. Our fees are based on mileage and size of order (late night retrievals add an additional $100). Email your date and venue and we would be happy to calculate the costs for you.

How do I reserve items for my event?
Search through our inventory and add items that you are interested in to your wishlist. From there, send it our way! We will check on the the availability and send you a quote ASAP. If you'd like to turn your quote into a reservation, we require a 50% non-refundable deposit to hold the items for your date.

If you'd prefer to see the items in person feel free to schedule an appointment or swing by the shop during open hours:
(T&TH 1:00-6:00pm)